orders-and-returns | HNA Distribution
- The refund will occur in case of Order cancellation, unavailability of product or damaged/defective products.
- In case of damaged and/or defective product, we need to be notified of it with proof within six (6) hours of delivery. Following investigation, you will be duly notified if you are eligible for a refund.
- Please reach out to our Customer Service Department via email at [email protected] or +1(416) 285-8141 to register your claim for refund.
- All refunds will be processed within 5-7 business days.
Return Policy:
NO RETURNS are being accepted on any food, health or beauty products due to Ontario Health and Safety guidelines with regards to COVID-19 pandemic.
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